Iooki
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    Live MonitoringTrack active conversations, transcripts, and events in real time.Campaign ManagementLaunch and review outreach workflows without switching tools.Playground TestingRefine prompts, logic, and agent behaviour before going live.Voice ControlsShape voices, generation settings, and delivery workflows.Organisation BrandingApply branded colours, logos, and customer-facing journeys.Role-Based AccessSupport multi-team and multi-organisation operations safely.AI Phone AnsweringAnswers calls instantly, books appointments, and handles enquiries 24/7.AI Email ResponderAnswers emails instantly, books appointments, and handles enquiries 24/7.
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    ElectriciansCapture urgent fault calls, book site visits, and automate customer follow-up.BuildersHandle project enquiries, schedule site visits, and stay responsive across builds.PlumbersAnswer emergency calls, triage bookings, and follow up on quotes automatically.HVAC TeamsManage urgent heating and cooling enquiries, bookings, and reminders in one flow.LandscapersCapture design enquiries, manage site quotes, and automate seasonal follow-up.CarpentersCapture project leads, book measure-ups, and streamline customer communication.Cleaning BusinessesBook recurring work, manage reminders, and keep customer communication tidy.PaintersQualify quote requests, book site visits, and automate updates for every job.
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Terms of Use

Terms of Use

Effective Date: July 2024

Welcome to IOOKI. Thank you for choosing IOOKI. These Terms of Use ("Terms") govern your use of the services, software, and website provided by IOOKI Pty Ltd ("IOOKI," "we," "us," or "our"), an Australian-based company specializing in AI, blockchain, and IoT technologies. By accessing or using our services, you agree to comply with and be bound by these Terms.

1. Acceptance of Terms

By registering, downloading, or using IOOKI's software and services, you ("User," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, you must not use our services.

2. Eligibility

To use IOOKI's services, you must be at least 18 years old or have the legal capacity to enter into a binding agreement in your jurisdiction. By using our services, you represent and warrant that you meet these requirements.

3. Registration and Account

3.1 Account Creation

To access certain features of our services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. Use of Services

4.1 License

IOOKI grants you a non-exclusive, non-transferable, limited license to download, install, and use our software and services, subject to these Terms.

4.2 Prohibited Conduct

You agree not to use our services for any unlawful purpose or in any way that could harm IOOKI or any third party. This includes, but is not limited to, engaging in fraud, hacking, distributing malware, or violating any applicable laws or regulations.

5. Third-Party Services

Our services may integrate or be provided in conjunction with third-party services. You acknowledge that different terms and conditions may apply to your use of third-party services and that IOOKI is not responsible for the performance or actions of these third parties.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and disclose information that pertains to your privacy. By using our services, you agree to the terms of our Privacy Policy.

7. Intellectual Property

All content, software, and technology provided by IOOKI, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, and software, are the property of IOOKI or its licensors and are protected by intellectual property laws. You agree not to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material without the prior written consent of IOOKI.

8. Disclaimers and Limitation of Liability

8.1 Disclaimers

IOOKI's services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title.

8.2 Limitation of Liability

To the maximum extent permitted by law, IOOKI, its affiliates, officers, directors, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our services; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party; (e) any errors or omissions in any content; or (f) any defamatory, offensive, or illegal conduct of any third party.

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms are governed by and construed in accordance with the laws of Australia, without regard to its conflict of law principles.

9.2 Dispute Resolution

Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration in Perth, Australia, under the rules of the Australian Centre for International Commercial Arbitration (ACICA). The arbitrator's decision will be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.

10. Changes to Terms

IOOKI reserves the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website and updating the "Effective Date" above. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

11. Termination

IOOKI may terminate or suspend your account and access to our services at any time, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:

IOOKI Pty Ltd

81-83 Campbell Street

Surry Hills

NSW 2010

email: humans@iooki.io

Iooki
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Product

Voice AgentsConsoleSMS AgentsPlayground

Offices

Sydney · Melbourne · Perth

Contact

humans@iooki.io

Hours

Monday to Friday: 9:00am - 4:30pm

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