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Privacy Policy

Privacy Policy

Effective Date: July 2024

IOOKI Pty Ltd ("IOOKI," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our AI, blockchain, and IoT technologies, and when you access our website. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

1.1 Personal Information

When you register for an account, download our software, or use our services, we may collect personally identifiable information, such as your name, email address, phone number, and payment information.

1.2 Usage Data

We collect information about how you access and use our services, including your interactions with our software, device information, IP address, browser type, and operating system.

1.3 Blockchain Data

As part of our blockchain services, we may collect transaction-related data, which may include, but is not limited to, wallet addresses and other blockchain identifiers.

1.4 IoT Data

When using our IoT services, we may collect data from connected devices, such as, but not limited to, device status, location information, and usage patterns.

1.5 Third-Party Information

We may receive information about you from third parties, such as our partners and service providers, and combine it with the information we collect.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Providing and Improving Services

To provide, maintain, and improve our services, including our AI, blockchain, and IoT technologies.

2.2 Personalization

To personalize your experience with our services, including providing customized content and recommendations.

2.3 Communication

To communicate with you about your account, our services, and promotional offers.

2.4 Security

To protect our services and users, including detecting, preventing, and responding to fraud, abuse, security risks, and technical issues.

2.5 Compliance

To comply with legal obligations and enforce our Terms of Use.

3. How We Share Your Information

We may share your information with:

3.1 Service Providers

Third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.

3.2 Business Partners

Our partners with whom we collaborate to provide services, including integration with third-party platforms and technologies.

3.3 Legal Obligations

If required by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 Business Transfers

In connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets.

3.5 Blockchain Data

Blockchain transactions are public and can be accessed by anyone. We do not control how third parties use the blockchain information you share.

4. Data Storage and Security

4.1 Decentralized and Cloud Storage

We use a combination of decentralized and cloud storage systems to store your data. This approach enhances security and data integrity.

4.2 Security Measures

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights

You have certain rights regarding your personal information, subject to local data protection laws, including:

5.1 Access and Correction

You have the right to access and correct your personal information.

5.2 Deletion

You have the right to request the deletion of your personal information.

5.3 Restriction and Objection

You have the right to restrict or object to the processing of your personal information.

5.4 Data Portability

You have the right to request a copy of your personal information in a structured, machine-readable format.

5.5 Withdrawal of Consent

If you have provided consent for the processing of your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact details provided below.

6. International Data Transfers

As an Australian-based company, your information may be transferred to, stored, and processed in countries other than your own. We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

7. Children's Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Effective Date" above. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

IOOKI Pty Ltd

81-83 Campbell Street

Surry Hills

NSW 2010

email: support@iooki.io

By using IOOKI's services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

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Offices

Sydney · Melbourne · Perth

Contact

humans@iooki.io

Hours

Monday to Friday: 9:00am - 4:30pm

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